How to Order

Step 01: Enquiry & Quote

Get in touch to discuss your project. We will ask you to provide us with basic measurements (alcove width, depth, height etc) and some photographs of the space. This will help us give you an accurate price for your item. We will also let you know current lead times (currently 3-4 weeks) and any other charges including delivery costs.

Step 02: Deposit

When happy with the initial design and quote, we will ask you for 10% non-refundable deposit. 

Step 03: 3D Design

Based on your measurements, we will create a 3D design of your project. The drawings will show all key dimensions and any custom elements. 

Step 04: Confirmation

Upon receiving your 3D design drawing, we will ask you to check the design and dimensions. We will happily work with you to make any changes until you are satisfied with the final design.

Once you are happy with the drawings, send us sign off and we will start making your piece.

Step 05: Making

Turning your specifications into the final piece will take 3-4 weeks. Once this stage is reached, no changes are possible.  
 

Step 06: Delivery & Installation 

Depending on the size and complexity of your project, we offer three delivery options:
  • Collection and installation by client or your own builder
  • Delivery by us, installation by client or your own builder
  • Delivery and installation by us
If you choose to organise your own delivery or installation, we cannot take responsibility for any damage or issues that arise during the delivery or installation. 

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